FAQ

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Fabric, Comfort & Water Resistance

Are Just Pants and Just Jeans waterproof or water-resistant?

Just Pants and Just Jeans use our PFAS-free WaterResist™ finish to help everyday spills bead and roll off the surface. Their breathable FlexiFit™ fabric combines comfortable stretch with a substantial feel. Designed for everyday wear rather than as waterproof rainwear, they bring practical water resistance to commutes, office days and evenings out. Choose Just Pants for a clean chino fit or Just Jeans for casual five-pocket styling.

Do all Just Clothes products have the same water resistance?

Our products over a varying level of WaterResist™ to maintain the best balance of comfort and water resistance. Just Shirt offers our strongest WaterResist™ water, sweat and stain protection. FlexiFit™ Pants, Jeans and Shorts offer strong water and sweat resistance, Just Tee offers splash and sweat resistance, and Just Polo offers splash-level protection. Our pure cashmere sweaters do not have WaterResist™ finish but are naturally hydrophobic wool. Check each product's details when choosing your outfit.

What is the difference between CoolGuard™, FlexiFit™, CloudCotton™ and AirPolo™?

These are our proprietary fabrics, developed to make everyday clothing feel better and do more. Each serves a different purpose, from exceptional stretch and wrinkle resistance to silky cotton softness or breathable piqué structure. Here's what sets them apart.

CoolGuard™ is the breathable 76% nylon and 24% spandex fabric in Just Shirt, with exceptional 4-way stretch.

FlexiFit™ is the 100% polyester fabric in our Pants, Jeans and Shorts, with mechanical stretch created by the weave rather than added spandex.

CloudCotton™ is the 100% mercerised cotton in Just Tee, with a silky, smooth finish.

AirPolo™ is the breathable 61% cotton and 39% polyester piqué in Just Polo.

Explore our fabrics.

Are Just Jeans made from cotton denim?

No. Just Jeans combine casual jean-style detailing with our 100% polyester FlexiFit™ fabric. They offer stretch, wrinkle resistance and water resistance with a substantial feel, rather than the construction of traditional cotton denim. They have seven pockets in total, including concealed zipped pockets inside both rear pockets.

Which clothes are wrinkle-free or wrinkle-resistant?

Just Shirt and our FlexiFit™ bottoms are wrinkle-free, Just Tee Just Polo and our Just Cashmere collection is highly wrinkle-resistant. These benefits are not identical across the range. Choose by the individual product's fabric and details rather than assuming every piece has the same performance.

Does your clothing stop me from sweating?

No clothing can stop perspiration. Our breathable fabrics support comfort, sweat wicking, and odor control while selected WaterResist™ pieces help reduce visible damp patches. Fabric benefits vary by garment.

Are your cashmere sweaters pure cashmere?

Yes. Both our Cashmere V-Neck and Cashmere Quarter Zip are made from 100% pure cashmere, without synthetic or wool blends. Their lightweight fine knit provides soft warmth for layering over a shirt or polo, or beneath a jacket without bulk.

Fit, Sizing & Choosing Your Wardrobe

How do I choose the right size?

Compare your measurements with the product-specific charts in our size guide. Fit varies by style, so check the relevant chart rather than assuming one size fits the same across every garment. If you need help, contact us before ordering.

How do Just Pants and Just Jeans fit?

Both have a clean slim fit with a little more room through the hips and thighs than a traditional pencil-slim cut. They share the same size guide and a 32-inch inseam. Just Pants have chino styling and a concealed side zip pocket; Just Jeans have casual jean-style detailing and concealed rear zip pockets.

What clothes work well for commuting and office days?

Pair a stretch Just Shirt with Just Pants for a polished office outfit, or choose Just Polo for a more relaxed look. Add a lightweight cashmere sweater for cooler journeys and air-conditioned rooms. Shop men's commuter workwear.

What should I pack for travel?

Start with versatile tops and bottoms that mix across your itinerary. Our wrinkle-free Shirt and wrinkle-resistant FlexiFit™ bottoms offer comfortable movement for journeys and a polished look for dinner. Add breathable tees or polos and a cashmere layer to suit the weather. Explore men's travel clothes.

Can I buy a complete wardrobe bundle?

Our Complete Wardrobe Capsule brings together six essentials: Tee, Polo, Shirt, Shorts, Pants and Jeans. You can also explore the Wardrobe Upgrade Kit. Check each bundle page for its current contents, options and price.

Care Instructions

How should I care for my clothing?

Follow the care label for your specific garment. Fabric types need different care, so avoid applying one washing method to the whole range. For FlexiFit™ Pants, Jeans and Shorts, machine wash cold, tumble dry low, avoid bleach and use a low iron if needed.

How should I wash my water-repellent garments?

Follow the garment's care label. Where permitted by that label, use a gentle cold wash and low tumble dry. Avoid fabric softeners and bleach.

How should I care for my cashmere sweater?

Hand wash and dry flat. Follow the garment's care label rather than the washing instructions for our performance fabrics.

Ordering & Payment

How do I place an order?

Add the items you wish to purchase to your cart, proceed to checkout, and follow the on-screen instructions to complete your order.

What payment methods do you accept?

We accept all major credit cards, PayPal, and other digital payment methods.

Can I change or cancel my order after I've placed it?

You can modify or cancel your order within a certain timeframe after placing it. Please contact our customer service immediately for assistance.

Shipping

How much does shipping cost?

Shipping costs are calculated based on the destination and shipping method selected, and will be provided at checkout.

Do you ship internationally?

Yes, we offer international shipping with rates and times varying by destination.

How can I track my order?

You'll receive a tracking number via email once your order has shipped.

Returns & Exchanges

What is your return policy?

We have a 30-day return policy for items in their original condition. Some items, including all sale items and undergarments, are non-returnable or may only be eligible for a partial refund.

How do I return an item?

Please contact us for a return label and return instructions.

Can I exchange an item?

For an exchange, please return the original item and place a new order for the replacement.

Discounts & Promotions

How do I use a promo code?

Input your promo code at checkout to apply the discount. On occasion, a promo code may be applied automatically at checkout.

Can I use multiple discount codes on one order?

Only one discount code is allowed per order.

More Help

Is my personal information safe with Just Clothes?

We use security measures to help protect your personal information. Please contact us if you have a specific concern.

How often do you release new styles?

Sign up for our newsletter for new product announcements and updates.

Can I get more detailed information about a product?

Check the individual product page for fabric, fit and care details, or contact our customer service team for help choosing.